Even if you are connected to a wired connection and also a Wi-Fi network, for example, they don’t use both simultaneously. At first he couldnt even start a video chat, because skype would just freeze and the message. Whatever the case, by default computers are designed to only use one Internet connection at a time. Skype for Business stops working after videochat ends. Or the connection is flaky and you’re experiencing a lot of “ packets loss.” Both of these issues are amplified when you are on the move, since Windows laptops can not easily transition between different Wi-Fi networks or cell towers without interrupting apps and dropping Internet VoIP calls, such as the ones on Skype. It might be that your Internet connection is too slow and doesn’t have enough bandwidth for a VoIP HD video call. I do not have the same issue when I'm using skype on my iPhone. This issue happen quite often and it happen for every call. I can find all over the internet five years worth of people that cannot constantly move mouse/cursor or it. Whenever I'm doing skype video call, the video image will hang, freeze, not move from time to time and not recover. So, when determining why Windows 10 Skype keeps disconnecting, you should first look at your Internet connection. must keep mouse moving or video stops and. Skype video (and even audio) calls are extremely bandwidth-hungry and demand a lot from your Internet connection to work properly.
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